FAQ-RHD
What is Royal Hill Dairy?
What is Mission & Vision?
Where are we currently operational?
Royal Hill Dairy is currently present in Pune.
Products Related
What are our products?
We have all dairy products like Milk, Paneer, Curd, lassi, buttermilk and sweet made from fresh milk like Gulab Jamun, milk cake, pedha etc.
Which are your best-selling products / category?
Our all products are best selling products.
Are all your products FSSAI approved?
All our edible products are FSSAI approved.
Can I set a reminder for products which are currently out of stock?
No. As of now we don’t have this facility but you can write to us at rroyalhilldairy@gmail.com We will try to get this feature at the earliest.
Order Related
How do I place an order?
You can place an order either through our app or website or call us at 7350500039 or you can also visit one of our stores nearby and purchase from there as well.
Do I have to register to place an order?
Yes. All you will have to do is provide your Name, Contact Number and Delivery Address.
How do I add products after order is placed?
You can call us at 7350500039 and ask us to add products in your order or you can even write us to rroyalhilldairy@gmail.com We are working on getting these features as well in our latest technology update.
How long will it take to get my order delivered?
You can get your order delivered within 24hrs.
How do I track my order?
Right from placing an order to getting it delivered you will receive a message from us on your order status.
Have received my order but products are missing?
If any of your products is missing you can write us at rroyalhilldairy@gmail.com or call us at 7350500039.
Products received are Expired / Damage
If any of your products is expired / damage you can write us at rroyalhilldairy@gmail.com or call us at 7350500039.
Can I change my delivery address or time after placing my order?
In order to change your deliver address or time you can call us at 7350500039 or write us at rroyalhilldairy@gmail.com
Can I place an order for products which are out of stock?
No. As of now we don’t have this facility but you can write to us at rroyalhilldairy@gmail.com. We will try to get this feature at the earliest.
Are all safety measures followed while dispatching my order?
All safety measures are followed at Royal Hill Dairy. Proper sanitization is done as your safety is our number one priority.